Delta Airlines, they love to fly and they are idiots

A double amputee Marine was humiliated and mistreated on his Delta Airlines flight recently…

See this article from The Washington Post for the whole story.

On Dec. 13, 2011, Marine Lance Cpl. Christian Brown was leading his squad on a foot patrol in Afghanistan’s Helmand province when he stepped on an explosive device that blew off both his legs, one above the knee, the other below his hip. He also lost part of his right index finger.
Last Sunday, almost exactly a year since those grievous injuries forced him to learn to walk on two successive pairs of prosthetic legs, Brown was “humiliated” to the point of tears on a Delta flight from Atlanta to Washington after being clumsily wheeled to the back row of the plane, according to a complaint sent to the airline by an outraged fellow passenger.
Worse yet, according to retired Army Col. Nickey Knighton’s detailed “customer care” report to Delta, efforts by several fellow vets to shift Brown from coach to a first class seat offered by another flyer, were rebuffed by the crew. Flight attendants insisted no one could move through the cabin because the doors were being closed for takeoff, she wrote.
Knighton, a former helicopter pilot with nearly 30 years of service, who turned out to be seated in the same back row as Brown, assumed that because he boarded last, he would be seated up front for comfort and ease of exit in case of emergency. Instead, she wrote in a complaint obtained by “She The People,” he was squeezed into a narrow aviation wheelchair that “bumped up against stationary aisle seats as he was wheeled through the aircraft. [He] was obviously humiliated by being paraded through the aircraft and was visibly upset. I touched Brown on his shoulders and asked if he was okay. Tears ran down his face, but he did not cry out loud.”

“I have been flying with Delta for a gazillion years and this crew treated Chris worse than you’d treat any thing, not even any body. I did 27 years in the military. I have seen a lot of things and have seen a lot of guys die, but I have never seen a Marine cry,” said Gafford, who served two tours in Iraq

5 comments to Delta Airlines, they love to fly and they are idiots

  • Not that I’ve ever flown Delta, but I will now make it my mission to make sure as many friends and family members, especially ones in Georgia, never will. Pigs.

  • -fritz-

    Never have liked Delta…even less now! “DB” about covers it!

  • INFJ

    I flew on Delta once. The lighting in my section failed. We were unable to watch TV or read and spent nine hours in misery, counting the hours. I went on line to complain and joined a long list of angry travelers. My story is very trivial in comparison to what happened to this heroic young man. I would never again use Delta!

  • Scott M.

    We have our own reasons to hate Delta here in Memphis.Thanks for giving us another one.

  • Dr. Schplatt

    Having lived overseas for a while now, I have quite a few miles with multiple airlines including Delta. My experiences give me pause to want to know the rest of the story to what happened. If it really did happen the way they said it did, then shame on the crew and the gate supervisor. I’ve been treated pretty well by Delta a few times in the past and wouldn’t call this a company policy and I wouldn’t boycott the airline over this if they took the appropriate steps to compensate the individual and discipline the staff responsible for the poor customer service.

    It’s just easy to hear the horror stories from air travel and then scream, “boycott!” without keeping perspective.

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